Healthcare · Practice management

Angélica Arango — Psicóloga Clínica

A platform connecting session booking, patient management and administrative WhatsApp responses powered by Gemini.

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Angélica Arango — Psicóloga Clínica · Web experience

01 / Context

The Problem

Angélica was spending a significant part of her workday on administrative tasks: answering WhatsApp messages to schedule appointments, managing a paper agenda, sending manual reminders so patients wouldn't miss their sessions, and handling double bookings when someone got confused. Time she wasn't seeing patients was time she wasn't earning.

02 / Approach

What We Built

A patient management system with an integrated LLM that automatically responds incoming WhatsApp messages, plus self-service booking and a full practitioner dashboard.

What the platform offers

Self-Service Booking

Patients see real-time availability and book their own sessions, eliminating back-and-forth messages to find a slot.

AI-Powered WhatsApp Responses (Gemini)

A Gemini-powered LLM automatically responds to incoming patient messages via WhatsApp, handling FAQs, scheduling questions, and first contact — without Angélica lifting a finger.

Practitioner Dashboard

A private panel with full visibility: upcoming appointments, patient profiles, session notes, and follow-up reminders.

Project technologies

The tools used to bring this project to life.

  • Next JS Web framework
  • NestJS API & backend
  • PostgreSQL Database
  • GSAP Animation
  • N8n Automation
  • Gemini API Artificial intelligence